Shipping delays are expected this holiday season. SHOP EARLY

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We'll take care of you

 

Whether you realized you need a different air fryer or a different piece of cookware or had a change of heart, we're here to make sure you are satisfied.

 

Requirements for returns:

If you are not completely satisfied with your purchase, products can be returned within 30 days of the delivery date for a full refund.

 Product must be returned unused and in the original packaging in order to receive a full refund.

 

How to return a product:       

If you created an account, please login to initiate a return. If you checked out as a guest, use the guest feature.

To speed up your refund process, please follow below instructions:

1. You must return the item within 30 days of receipt of the product along with the your original packing label with order ID on the package brown box.

2. Pre-paid shipping label will be issued upon request. Please send us a message to request a pre-paid shipping label for return.

3. We do not credit for postage paid by buyer so we recommend to request a pre-paid shipping label from us to avoid extra shipping cost. Only exception would be defective electric appliance with $10 credit in maximum with provided carrier receipt.

4. After your merchandise has been received, we will issue a credit to your initial form of payment.  Please allow up to 10 days for your credit to post.