Policies
Shipping & Returns
Everything you need to know about getting your order and sending it back.
We'll take care of you
Whether you realized you need a different air fryer or a different piece of cookware, or simply had a change of heart — we're here to make sure you're satisfied.
Requirements for returns
- Returns accepted within 30 days of the delivery date.
- Products must be unused and in original packaging to receive a full refund.
- If you received a gift with purchase, the gift must be returned along with the qualifying item(s). If the gift is not returned, its value will be deducted from your refund.
- If a product is found to be used by our inspection team, 30% of the product cost will be withheld from the refund.
How to return a product
If you created an account, please log in to initiate a return. If you checked out as a guest, please submit your request here.
-
1Return the item within 30 days of receipt, along with your original packing label with the order ID on the brown box package.
-
2A prepaid shipping label for return will be shared with you once we receive and approve your return request.
-
3We do not credit postage paid by the buyer — we recommend requesting a prepaid label from us to avoid extra shipping costs.
-
4After your merchandise has been received, we will issue a credit to your original form of payment. Please allow up to 10 days for your credit to post.
-
5Please note that a return shipping fee will be deducted from your refund.
$9.95 + tax return shipping fee