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Return Policy

 

Shipping

Free Shipping on all orders greater then +$99. Orders to be shipped to Northwest Territories, Yukon or Nunavut or other territories outside of Canada are subject to a surcharge.  

 

We'll take care of you

 

Whether you realized you need a different air fryer or a different piece of cookware or had a change of heart, we're here to make sure you are satisfied.

 

Requirements for returns:

If you are not completely satisfied with your purchase, products can be returned within 30 days of the delivery date.
Product must be returned unused and in the original packaging in order to receive refund. 

 

How to return a product:       

If you created an account, please login to initiate a return. If you checked out as a guest, please put in your request here.

Please follow below instructions:

1. You must return the item within 30 days of receipt of the product along with the your original packing label with order ID on the package brown box.

2. Pre-paid shipping label for return will be shared with you, once we recieve and approve your returns request. 

3. We do not credit for postage paid by buyer so we recommend to request a pre-paid shipping label from us to avoid extra shipping cost.

4. After your merchandise has been received, we will issue a credit to your initial form of payment.  Please allow up to 10 days for your credit to post.

5. Please note that a fee of $9.95 will be deducted from your refund for shipping costs.